Below, you will find the official terms and conditions, as well as the booking and cancellation policies of Hotel Heliconia. If you have any questions, please feel free to contact us.

PETS
Unfortunately, pets are not allowed on our premises.

SMOKING
In compliance with Costa Rican law, smoking is prohibited in all areas of the hotel, including the rooms. Smoking in prohibited areas will be subject to penalties.

CHECK-IN AND CHECK-OUT
Check-in is from 3:00 PM, and check-out must be completed before 12:00 PM.

BREAKFAST INCLUDED
Breakfast is included in the accommodation rate.

AGENCY RATES
Agencies interested in obtaining net rates can contact us directly via email at ventas04@corporacioncsb.com.

CANCELLATION POLICIES
Cancellation policies are subject to the booking date and will be detailed in the selected rate at the time of confirming your reservation.

GROUPS
For groups, we invite you to contact us and request a quote with special rates directly via email at ventas04@corporacioncsb.com.